Frequently Asked Questions

The NSW quad bike safety improvement program was launched in June 2016 and includes a quad bike safety rebate package.

Read these frequently asked questions for more information.

REBATE INDUSTRY SUPPORT PACKAGE

Do I need to be a member of the NSW Farmers Association to access the quad bike safety rebate?

No. The rebate package is open to all NSW farmers and their workers that meet the eligibility criteria.

How will the rebates help the NSW farming community?

The rebate package will help farming businesses and farm workers adopt a range of safety solutions that will make it safer to use quad bikes on their farm.

Eligible farmers will be able to access two rebates worth up to $1,000 each and farm workers one rebate worth up to $90, based on the number and amount of safety solutions purchased. 

What does the rebate package cover?

Farmers

  • Up to $1000 for each agricultural side-by-side vehicle (SSV)
  • Up to $500 for each Quadbar ™ or ATV Lifeguard Operator Protective Device (OPD)
  • Up to $90 for each helmet compliant to AS/NZS1698:2006, NZS8600:2002, UNECE22.05

Farm workers: 

  • Up to $90 for a helmet compliant to AS/NZS1698:2006, NZS8600:2002, UNECE22.05

Who is eligible for the rebates?

Businesses that satisfy the relevant criteria below are eligible to receive two rebates valued at up to $1,000 each to improve quad bike safety in your workplace. Workers at these businesses are eligible for rebates worth $90. 

Note: applicants must undertake an eligible educative interaction with SafeWork NSW on quad bike safety in rural workplaces prior to the purchase of eligible safety solutions. 

Person operating an agricultural business registered in NSW

  • I have 0-20 full time equivalent (FTE) workers
  • Farming is my main source of income
  • I own a quad bike that is used for work purposes
  • I am not an employee of SafeWork NSW or NSW Farmers Association
  • I live in NSW
Worker of a person operating an agricultural business registered in NSW
  • I am a worker employed by a person operating a business registered in NSW
  • Farming is the main source of income for the person operating this business
  • This business has 0-20 full time equivalent workers
  • The person operating this business lives within NSW
  • I use a quad bike as part of my employment
  • I am not an employee of SafeWork NSW or NSW Farmers Association
Is the quad bike safety rebate means tested?
No. The quad bike safety rebate is not means tested. There is no requirement to supply any information about your income or assets when you complete the quad bike safety rebate application form.

How do I apply for the rebates?
Applicants must attend an eligible educative interaction with SafeWork NSW on quad bike safety in rural workplaces prior to the purchase of eligible safety solutions.

There are four easy steps to claim a rebate: 
  1. Talk to us at a safety event, request a free safety advisory visit, undertake training by Tocal College or participate in the quad bike webinar.
  2. Select from the list any number of items eligible for the rebate, up to the value of $1,000 per application for businesses (maximum of two rebate applications), or one helmet for workers, up to the value of $90.
  3. Complete the online application form here.
  4. Attach your paid tax invoices and other required documentation.
How long will I have to submit my application?
Applicants will have four months to submit their applications following their attendance at an eligible educative interaction. 

This program is funds limited. Applicants are offered the opportunity to pre-register their interest in rebate solutions, effectively ‘holding’ the funds for 60 days to allow them the opportunity to attend an eligible educative interaction and purchase eligible rebated items. If applicants fail to submit their application forms within the 60 day timeframe, the funds will be ‘unfrozen’ and returned to the remaining pool of funds.

How long will the rebate package be available for? What happens after this time?
This rebate package is funds limited. This means that once funds are exhausted, the rebates will no longer be available.

What is an eligible educative interaction?

There are many simple ways to undertake the interaction including:
  • get along to a Farm Safety Day run by SafeWork NSW or one of its program partners
  • visit the SafeWork NSW stand at an Agricultural Field Days
  • request a free on-farm Workplace Advisory Visit and we will come to you
  • participate in the online quad bike webinar
  • attend one of the 100 free training events being offered by Tocal College.
SafeWork NSW is partnering with Tocal College to deliver up to 100 training events in remote and regional areas across NSW. This training counts as an eligible educative interaction. Please visit the Tocal website for more information. 

A list of eligible educative interactions can be found by clicking here.

What happens if I lodged a claim before the increase on 9 March 2017? 

If you made a claim prior to 9 March 2017, you will automatically be credited additional funds equivalent to the new rebate. You can also submit a second claim up to $1000 for additional safety items purchased on or after 9 March 2017, should you wish. You do not need to complete another eligible educative interaction. 

What happens if I paid for training before the free training package was announced on 30 April 2017?

If you completed training with Tocal College or claimed training under the rebate program before the free training package was introduced on 8 May 2017, your course fees will be refunded and you will be provided a free helmet. You will be contacted to arrange your refund and delivery of your helmet. 


SAFE USE

Where can I find more about the safe use of quad bikes in rural workplaces?
SafeWork NSW is partnering with a number of organisations within the NSW farming community to help keep farmers safe on their quad bikes. This includes promoting important safety messages associated with ageing riders, children under the age of 16, vehicle selection and the carriage of passengers.

To find out more, visit our farming webpage for relevant videos and publications or follow us on social media.

Will fitting an after-market accessory to my quad bike void my manufacturer's warranty or my consumer guarantees?
Quad bikes, like most purchases under $40,000 come with a set of consumer guarantees under the Australian Consumer Law, that they will work and do what you asked for. One of the consumer guarantees is that the quad bike must be of acceptable quality, that is:
  • safe, lasting, with no faults
  • looks acceptable
  • does all the things someone would normally expect them to do.
If something goes wrong with the quad bike that is not your fault and is beyond normal wear and tear, you are entitled to a remedy from the retailer and/or manufacturer and this right cannot be taken away from you.  Your quad bike manufacturer may also provide you with a written warranty against defects, known as a manufacturer’s warranty. In addition to your consumer guarantees under the Australian Consumer Law, the warranty will promise that:
  • goods will be free from defects for a certain period of time
  • defects will entitle the consumer to repair, replacement or refund.

When goods covered by a warranty against defects fail to meet a consumer guarantee, a consumer can insist the manufacturer honours the warranty.

Fitting an after-market accessory to a quad bike may limit your rights under the consumer guarantees or manufacturer warranty in some circumstances but should not completely void them.

Fitting an inappropriate after-market accessory to your quad bike or fitting it in the wrong way should only limit your rights in relation to the parts you damaged, or the negative consequences of fitting the after-market accessory. For example, drilling a hole through the body of the quad bike should not void your right to a repair for a defect in the engine. 

For more information about consumer guarantees, warranties against defects, and your rights about repairs, refund and replacements, contact NSW Fair Trading on 13 32 20.

SAFER VEHICLES IN WORKPLACES

What is a side-by-side vehicle?
A side by side vehicle (SSV) for the purpose of this program is one designed for use in an agricultural environment, and fitted as standard with operator protective devices including a roll bar and three point seat belt/belts. The program excludes SSVs that are designed for recreation/sport and children.

The findings of the world-first research into quad bike safety released in 2015 by the University of New South Wales Transport and Road Safety (UNSW TARS) also found that SSVs are a more stable vehicle in comparison to quad bikes.

Do I need to trade in a quad bike to be eligible for the rebate on a new side-by-side vehicle (SSV)?
No. All purchases of new agricultural SSVs are eligible for the rebate (providing you meet the eligibility criteria) regardless of whether you are trading in an existing vehicle or not.

How can SSVs help NSW farmers provide safer workplaces?
Agricultural SSVs are just as versatile as quad bikes when used for farming activities. Consider whether an SSV would be a safer alternative for your workplace.

Refer to the farm vehicle pre-purchase checklist for more information.

How do farmers select the right vehicle for the task?
The safest vehicle is the one best suited to the job. Before you buy a quad bike, talk to your vehicle dealer about your own farming situation and read the vehicle manufacturer’s recommendations to ensure that the vehicle is suitable for the task and circumstance. This includes considering the following elements:
  • work to be undertaken on-farm
  • carriage of goods
  • ground conditions
  • rider capability, and
  • towing requirements
What else is being done to help farmers select the right vehicle for the task?
The NSW Government, in collaboration with other states and territories, is currently looking into the development of an Australian Terrain Vehicle Assessment Program for quad bikes and side-by-side vehicles (SSVs) similar to the Australasian New Car Assessment Program (ANCAP). This would provide consumers with advice about the relative safety of quad bikes and SSVs that are intended to be used in the workplace.

This work is ongoing and updates will be provided as they occur.

Does SafeWork NSW have any information to help me?
In collaboration with the Heads of Workplace Safety Authorities (HWSA), we have developed a farm vehicle pre-purchase checklist to assist farmers in selecting the right vehicle for the task.

OPERATOR PROTECTIVE DEVICES (OPDS)

What is an OPD and how can it help? 
An operator protective device (OPD), also referred to as a crush protection device (CPD), is an engineered attachment that is fitted to a quad bike. They are designed to help protect riders from crush related injuries in the event of a rollover.

Independent research notes that fitment of OPDs to quad bikes are likely to offer a net safety benefit in low speed crashes typical of most on-farm use.

TRAINING

Why should quad bike users attend training?
Before using a quad bike for farm work you must provide anyone who will operate it with the information, training, instruction or supervision necessary to protect them and others from associated risks.

Quad bike training helps operators understand the risks associated with using a quad bike. Training can be workplace or task specific and may include general training provided by a training provider, supplier or manufacturer.

What kind of quad bike safety training is available for farmers?
SafeWork NSW is partnering with Tocal College to deliver up to 100 free training events in regional and remote areas across NSW. From 8 May 2017 free training will also be available through authorised Registered Training Organisations (RTOs). Eligible farmers and their workers who complete this training also receive a free helmet compliant to NZS8600:2002.

The Unit of Competency (UOC) AHCMOM212 – Operate quad bikes is a nationally recognised qualification that provides farmers, their families and workers the opportunity to develop and demonstrate their skills in maintaining and operating quad bikes in rural workplaces.

This training counts as an eligible educative interaction. Check your eligibility and find an authorised Registered Training Organisation. 

What if I paid for training before the free training package was announced on 30 April 2017?
If you completed training with Tocal College or claimed a training rebate before the free training package was announced, your course fees will be refunded and you will be provided a compliant helmet. You will be contacted to arrange your refund and delivery of your helmet. 


HELMETS

Why should helmets be worn by quad bike operators?
Helmets are an important piece of safety equipment for quad bike operators that can save an individual’s life in the event of a rollover or other incident.

We recognise that some farmers find the current helmets that comply with AS/NZS 1698 too hot, too heavy, awkward to wear, lacking sun protection and cut off hearing and/or peripheral vision.

To increase the current rates of helmet use by quad bike operators on-farm, we are encouraging farmers to review the helmets on the market that comply with applicable standards and select the helmet that best suits their needs.

What helmets are available for those that use quad bikes on-farm?
Helmets that comply with the following standards are appropriate for use by farmers that operate quad bikes in off-road environments:
  • AS/NZS 1698:2006 – Protective helmets for vehicle users
  • NZS 8600:2002 – All-terrain vehicle helmets
  • UNECE22.05 – Protective helmets and their visors for drivers and passengers of motorcycles and mopeds

DATA COLLECTION

What is being done to improve data collection methods around quad bike incidents?
In early 2016 SafeWork NSW engaged the University of New South Wales Transport and Road Safety (UNSW TARS), who delivered world-leading research into quad bike safety in 2015, to undertake an independent survey study to determine the efficacy of OPDs as well as helmets compliant with NZS 8600:2002. The outcomes of this research are expected to be handed down in late 2017. The link to the survey can be found here.

SafeWork NSW has also been working in collaboration with NSW Police on the development of a checklist for first responders to quad bike incidents. This checklist contains essential information that will improve future quad bike safety through consistent data collection.

RAISING AWARENESS

What is being done to increase awareness of quad bike safety? 
A comprehensive communications campaign covering print, radio and social media is underway across regional NSW to keep quad bike safety front of mind and ensure farmers are aware of the rebates and training on offer. 

SafeWorkNSW 

The NSW Quad Bike Safety Improvement Program is funded by SafeWork NSW.

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