COVID-19 Information - Health & Well being

Australian Government

Department of Health

World Health Organization

- Updates and advice for the public

Food Standards Aust & NZ

- Website
Novel Coronavirus and Food Safety

Telephone support services

BeyondBlue Support Service 

Phone: 1300 224 636
The Beyondblue Support Service offers 24/7 confidential telephone support, counselling and referrals from trained mental health professionals. All calls and chats are one-on-one and are completely confidential.

NSW Mental Health Line 

Phone: 1800 011 511
The Health Line is a 24/7 telephone triage assessment and referral service, staffed by mental health clinicians. This service can provide advice about clinical symptoms, the urgency of the need for care and information about local service providers.


Phone: 13 11 14
Anyone across Australia experiencing a personal crisis or thinking about suicide can contact Lifeline's confidential crisis support service. Trained volunteers are available 24/7 to listen and provide support and referrals.


Phone: 13 11 14
Mensline Australia is a 24/7 telephone and online support, information and referral service for men with family and relationship concerns. The service is staffed by professional counsellors, experienced in men's issues.

Alcohol & Other Drugs Information Service

Phone: 1800 250 015
The ADIS is a confidential and anonymous information, counselling, advice and referral service. Available 24/7, the service provides information such as safer injecting advice, parent advice and information on detoxification.

WayAhead Mental Health Information Service

Phone: 1300 794 991 
WayAhead provides a comprehensive online database used to find local services, to make referrals and access mental health information and community services primarily in New South Wales. Available Monday - Friday; 9am - 5pm


Phone: 1800 737 732
24/7 confidential telephone service for information on sexual assault, family and domestic violence. Counselling is also available over the phone or online.

Suicide Callback Service

Phone: 1300 659 467
24/7 telephone support and counselling for anyone affected by suicide. The service is staffed by professional counsellors with specialist skills in working with suicide-related issues. Ongoing counselling or referrals to other services can be provided.

Online support services

Black Dog Institute 

The Black Dog Institute website aims to lead you through the logical steps in seeking help for mood disorders, such as depression and bipolar disorder, and to provide you with information and explanations of different steps along the way. It also offers information and tools for children and young adults.

Counselling Online

Counselling Online is a service where you can communicate with a professional counsellor about an alcohol or drug related concern, using text-interaction. The 24/7 service is free for anyone seeking help with their own alcohol and drug use, or if you are concerned about a family member, relative or friend.

The Salvation Army

The Salvation Army offers a wide range of humanitarian programs and services without discrimination. The website lists contact details for every Salvation Army social service and program in NSW, QLD and the ACT.

Australian Red Cross

65% of people in Australia will face an emergency or the threat of one in their lifetime. Red Cross has released the Get Prepared app, for families to prepare for unexpected events, both natural and man-made.  The app can be downloaded for iOS here for Android here  as well as on the website. Please find the closest NSW regional Red Cross office here.

Beyond Blue

Website: Beyond Blue Website
The Beyondblue Support Service offers 24/7 confidential telephone support, counselling and referrals from trained mental health professionals. All calls and chats are one-on-one and are completely confidential.

Rural & Remote Mental Health

- Website
The Glove Box Guide to Mental Health

Support Services for Children and Young Adults

Kids Helpline

Phone: 1800 551 800
24/7 confidential support and counselling telephone service that kids can use for a wide range of issues such as abuse, mental illness, drug and alcohol use, homelessness, relationships and suicide. Counselling can also be provided online (24hrs/7days).

The website provides an interactive space for people aged 5-25 years old to explore issues that are affecting them. The site features tips and information on common concerns for each age group.



Phone: 1800 650 890
Offers confidential online and telephone (both 9am-1am/7 days) advice to young people or parents/carers of young people by qualified and experienced youth mental health professionals. The website provides information to young people aged 12-25 years old and their families and friends about a broad range of issues including bullying, alcohol and other drug problems, depression and anxiety.